Преимущества Apple Business для розничных клиентов

Преимущества Apple Business для розничных клиентов

В понедельник утром я взял несколько блестящих новых телефонов iPhone 4S, которые мой представитель Apple Business отложил для меня ранее на этой неделе. Я знал, что собираюсь путешествовать в выходные, и мне нужно было довольно много телефонов, и мой представитель Apple Business не мог бы помочь в организации всего.

одна из лучших вещей, которые я когда-либо делал для НикельРыба должен был зарегистрироваться в качестве клиента для малого бизнеса в нашем местном магазине Apple Store. Опыт и услуги, которые предоставляет бизнес-команда, просто невероятны. Знание того, что в вашем распоряжении есть надежный ресурс, который может помочь вам практически с любой проблемой, с которой вы столкнетесь, очень утешает. В рамках инициативы стартовала [last summer, Apple has been reaching out more to local companies, and it’s been a great move.

The funny thing is, I only registered as an afterthought. I was there one day about a year ago buying a laptop for one of our staff members, and the person I was working with saw my business credit card and offered to help me join. I honestly didn’t think about it prior to this, and I figured it wouldn’t hurt. I met the manager of the Business Team (who has since become a friend) and he said he would add us to the Apple local directory for vendors, and would let interested parties know about our capabilities if anyone inquired. Again, I figured, can’t hurt.

Over the course of the past year, I have been able to email or call at any point and ask tons of questions, reserve equipment for purchase, set up service appointments and just generally feel that we’re completely cared for in our hardware and software needs. As a business customer, you’re sometimes also eligible for discounts, depending on what you’re buying. In addition to this, we’ve had leads sent our way for web and mobile development projects through our association with Apple.

But the most important part of the entire experience for me is that every time I speak to someone at the store or stop by for a visit, every single team member I interact with is exceptionally professional and makes me feel like a VIP. It seems silly, but there aren’t all that many places in which you can get this level of service without paying a crazy premium. The Apple Business Team places a high level of emphasis on making business customers comfortable and providing a completely frictionless experience. They truly are a partner to your company, and if you’re running a small business and using Macs, I highly recommend investigating with your local Apple Store and reps.

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